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Strategy Map›Layer 4 · Product Strategy›Product Quality+ from outside the named canon

Data Quality

What is Data Quality?

Where customers buy the data itself (records, profiles, reviews, rules or listings), the product's records are curated, verified, matchable or current, and a named alternative's are raw, unverified, unmatched or out of date. Customers cited the quality of the data when they chose or stayed. A measured right-or-wrong output, such as a detection or an estimate, is Accuracy. Data gathered as a by-product of the service is Data Exhaust.

How Data Quality works

Raw data is cheap to gather and expensive to make usable. A company that pays to curate, verify or refresh its records sells something buyers can act on without cleaning it themselves. The curation work builds up over time, so a rival with the same raw feeds cannot match the result quickly.

Case studies tagged with Data Quality

Each link opens the passage tagged with this concept.

The question to ask of a company

Which records were curated, verified or kept current, compared with which named alternative's data, and did buyers cite the difference when they chose or stayed?

Examples

  • Flatiron paid about 1,000 trained abstractors to turn oncologists' notes into research variables, while CancerLinQ pooled feeds it could not afford to clean.
  • Doximity verified physicians by license number under real names, while about 90% of Sermo's members posted under anonymous handles.

Who names it

AuthorWhat they call it / where it appears
Abraham Thomas +Data quality and curation as the work a data business sells
Casado & Lauten +The cost of cleaning and maintaining data, which rises as the data grows
Note. Needs a comparison with a named rival or prior alternative. Freshness counts: current records against ones revised every few years.