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Strategy Map›Layer 5 · Go-to-Market Strategy›Monetization Strategy/How the price compares+ from outside the named canon

Penetration Pricing

What is Penetration Pricing?

Penetration pricing is entering or expanding in a market at a price well below the incumbent's, or below the going rate for a comparable offer, on purpose, to win adoption or share fast. It pays off when the volume, learning or lock-in it brings covers the margin given up.

How Penetration Pricing works

A price well below the incumbent pulls buyers across quickly; it lasts only if volume, utilization or cost position lets the company keep the price once the rival responds.

How companies won with Penetration Pricing

From the win chains in Strategy Canon case studies: what the winner did, and what its rival did at the same step.

vs. Sidecar

Uber

Blitzscaling: price as a supply lever

What it did
Surge pricing (2012); $2.4B raised in 2014 to fund fare cuts with driver guarantees
Sidecar
Declined surge; $35M in total, 8 metros against Uber's 205+
Read the Uber case study →
vs. Linode

DigitalOcean

$5 SSD droplet priced for trial, debt-funded

What it did
$5 SSD plan January 2013 lifted signups from 10-20 to 100-400 a day
Linode
Self-funded $20 floor; $10 plan June 2014, $5 plan February 2017
Read the DigitalOcean case study →
vs. Rally Software · 2002–15

Atlassian

Innovation: a professional issue tracker bought online at team prices, with no salesperson

What it did
Founders built Jira after bug trackers failed their support work (2002)
Rally Software
Sold one-year subscriptions through a direct sales force
Read the Atlassian case study →
vs. E*Trade · 2013–15

Robinhood

Commission-free trading in a simple phone app, no minimum

What it did
Founders who sold algorithmic trading software to banks and hedge funds (2011–12) saw institutions trading almost free while retail paid about $10 a trade (2013)
E*Trade
Charged $7–10 per stock trade (2018); commission per trade $6.66 in Q4 2018, guided to $6.60–7 for 2019
Read the Robinhood case study →

Also tagged: AGNT / eXp · Amazon · Carvana · MoviePass · NeueHealth (Bright Health) · Oscar Health · Practice Fusion · Salesforce · Sidecar · SoFi · Toast · Zscaler

The question to ask of a company

How far below the incumbent was the entry price, and why was it set there?

Who names it

AuthorWhat they call it / where it appears
Nagle & Müller +Penetration pricing
Bill Gurley +Lower price, higher utilization, more demand
Note. Near miss: A cheaper product that does much less than the incumbent, sold as a different category. Does not count: A price list without a comparison, a promotional discount for a few weeks, or a free product paid for by a third party.