Founders
Learn strategy from what actually worked
See how great companies won. Make your next strategy call with confidence.
If you’re deciding where to compete, what to build or how to sell, other companies have made the same call. Some won and some lost. See what each one chose and how it turned out, so you can learn from both.
Head-to-head
Why Figma beat InVision
InVision owned the review layer on top of other tools. Figma owned the file itself, then let everyone into it free.
- Browser editor: the file lives at a URLProduct StrategyInVision: A review layer on files made in Sketch and Photoshop
- Everyone works in one live fileProduct StrategyInVision: Comments only; a four-year rebuild to own the file never shipped
- Viral adoption with free collaboratorsGo-to-MarketInVision: Charged $8 a month per commenter (2018)
- Network effects: colleagues and the talent poolDefensibilityInVision: Overtaken for prototyping by 2019
- Switching costsMoat · DefensibilityInVision: Design services shut down in 2024
The popular story: “InVision neglected product R&D in favor of marketing.” InVision spent 2015–19 rebuilding its core product and designing its own editor. The work happened. It never shipped.
Why Slack beat HipChat
Hipchat reached teams four years earlier, capped its free plan at five people, then spent its effort on enterprise editions and a rebuild. Slack let whole teams in free, charged for history, and connected each workspace to its partners and software.
- Ease of use, with integrations built inProduct StrategyHipChat: Launched before the feature set was done; integrations via Atlassian’s marketplace
- Viral team adoption, with a better free tierGo-to-MarketHipChat: Free plan capped at five users until 2014
- Collaboration network effectDefensibilityHipChat: Guest links only; no cross-company network
- Switching costsMoat · DefensibilityHipChat: Rebuilt from scratch as Stride; sold to Slack in 2018
The popular story: “HipChat lost because of a strict two-week free trial.” HipChat offered a 30-day trial in 2010 and unlimited free users from May 2014.
Why Datadog beat New Relic
New Relic started in the application code and was installed on the servers that ran it. Datadog started on every host, then put tracing and logs on the same agent and tags, so teams replaced several tools with one.
- Infrastructure first: where outage diagnosis startsProduct StrategyNew Relic: Began with app monitoring; bought infrastructure monitoring in 2015
- Open agent and integrations fit any stackProduct StrategyNew Relic: Proprietary per-language agents until 2020
- Land and expand on per-host pricingGo-to-MarketNew Relic: Site licenses and field sales
- One agent and tag model across productsDefensibilityNew Relic: Separate agents and products until 2019
- Switching costsMoat · DefensibilityNew Relic: Reset pricing in 2020; taken private in 2023
The popular story: “Configured dashboards are Datadog’s moat.” Dashboards, monitors and training span whole teams, though migrations still happen in both directions.
Who it’s for
Anyone making, judging or learning strategy
Product leaders
Give customers a reason to choose you, and to stay
Investors
Test whether a company’s moat will hold
Learning strategy
Learn the big ideas through companies you know
Head-to-heads
Why the winner won and the rival didn’t
Netflix beat Blockbuster
A no-late-fee subscription Blockbuster couldn’t copy without giving up its late-fee income. Unlimited streaming then created new viewing on top of it.
Snowflake beat Amazon Redshift
Rebuilt the warehouse for the cloud, with storage separate from compute, then stayed neutral across all three clouds. Redshift was tied to AWS.
Toast beat Revel Systems
Built only for busy restaurants and processed every card. That payments margin paid for the installs and on-site service that made each restaurant hard to move.
Procore Technologies beat PlanGrid
Priced by project rather than by seat, so every partner on the job joined free. Those partners became customers and brought in the next project team.
Airbnb beat HomeAway
HomeAway organized second homes rented by the week. Airbnb opened a market that hadn’t existed: people’s own spare rooms, made safe to book from strangers.
Salesforce beat Siebel Systems (later Oracle Siebel CRM)
Ran one multi-tenant CRM for everyone and charged monthly, a model Siebel couldn’t adopt without undercutting its own licenses.
Why Strategy Canon
Frameworks tell you what could work. Success stories tell you what happened. We show you why it worked.
Get the real reason, not the legend
We check the explanations everyone repeats against the record.
See the road not taken
At every step of a winner’s path, you see what the rival did instead.
Spot what repeats across companies
Every company is tagged with the same concepts, so you can count what winners do that others don’t.
The method
How we figure out how a company won
- 1 · Source
Start with the people who were in the room
Founders, early employees, board members and filings. A source carries weight according to how close the speaker was to the decision.
- 2 · Chain
Lay out the moves from first innovation to moat
Three to five strategic moves, each one setting up the next. A chain is a sequence of mechanisms, not a timeline of events.
- 3 · Rival
Put the company it beat alongside
What the direct rival did at each step: chose differently, arrived late, built a weaker version or pulled back. Cited, like everything else.
- 4 · Count
Tag every move and compare across companies
Winners and losers are tagged with the same 130 concepts, so a pattern shows up only when the data supports it.
Strategy concepts
One map of strategy, built from the best thinkers and tested on real companies
- Every great framework, in one vocabulary. Porter, Helmer, Christensen, Martin, Thompson, NFX and Neumann, merged concept by concept. Each page shows who named the idea and what they called it.
- Laid out in the order you decide. Six layers, from the market you enter to the way you run the company. Each layer shapes the choices below it, so the map reads like a strategy process.
- Shown working in real companies. Every concept links to the case studies where it appears, winners and losers alike.
- Ready to use on your own company. Every concept ends with the question to ask of your own company.
Defensibility · System rigidityConcept page preview
Switching costs
The customer expects to lose value by changing to an alternative for the next purchase.
Also named by
- Helmer
- Switching Costs, Power #4
- Porter
- An entry barrier that limits buyer power
- Neumann
- System rigidity
- NFX
- Embedding
How often it appears
Seen in
Slack · Figma · Snowflake · Procore Technologies · Toast
Ask of your company: What would it cost this customer — in money, time, risk and relationships — to leave? Is that cost growing with usage, or static?
Browse all 130 concepts
See how the layers connect on the full map →Arena: What conditions shaped this business at entry?
Intent: How do we choose to win, and what do we give up to do it?
Defensibility: Which Power are we building toward — and does it exist yet?
Product Strategy: Why do customers choose the product, and keep choosing it?
Go-to-Market Strategy: How does the customer find it, start it, pay for it and buy more of it?