In 2009 a residential real estate agent in the United States needed a brokerage to hold a license, process transactions and supply training and support, and paid for it with a share of every commission AG9 AG6. The large firms, Realogy's brokerages, Keller Williams and RE/MAX, used that share partly to pay for branch offices: leases, office staff, utilities and upkeep AG9. In the downturn, transactions fell and the office costs stayed. Agents moved between brokerages for better terms, and the most productive were courted hardest, because their clients followed them CPX-10. An agent wanted to keep more of each commission and still get support, without paying for a desk in a branch.
AGNT / eXp
eXp paid agents to recruit other agents into a low-cost virtual brokerage and built a bigger network by headcount, while Compass spent investor money on the agents with the biggest client books, then bought whole brokerages and ended with far more revenue.
Why AGNT / eXp lost to Compass
- 1 · 2009–18Agents recruited agents for revenue shareSponsors earned a cut of eXp's commission on each recruit's deals, so growth came in numbers, not stars.
- 2 · 2018–23Low overhead instead of a war chestVirtual offices paid for a capped 80/20 split out of commissions, with no venture money to outbid Compass.Trade-offs & activity fit
- 3 · 2022–25Kept agents with pay, not softwareMore revenue-share programs in 2024 while agent count fell 5%; Compass teams still came over.
- 4 · 2018–26Grew only by recruiting until 2026No brokerage purchases while Compass bought rivals; the NextHome franchise was added in 2026.
- 5 · 2025–More agents, less revenue83,060 agents, $4.77B of revenue and a net loss in 2025, against Compass's $7.0B.Trade-offs & activity fit
Versus Compass: Compass spent venture capital on the agents with the biggest client books, then bought whole brokerages, and earned $7.0 billion of revenue in 2025 CPX-10 CO1. eXp let its agents recruit each other for revenue share at low cost and ended 2025 with 83,060 agents, $4.77 billion of revenue and a net loss AG4 CPX-12.
Arena: Market Conditions Before AGNT / eXp
How each step happened
Step 1 of 5 · 2009–18
Agents recruited agents for revenue share
An agent grab paid from future commissions
Glenn Sanford, a former Keller Williams top producer, built eXp without offices because in the downturn he could not afford them AG9 AG6. Recruiting was built into the pay plan. A sponsor, an eXp agent who brings in another productive agent, earns revenue share: a portion of eXp's own cut of that recruit's commissions, paid on several tiers of recruits below the sponsor AG1 AG4. Agents also earned company stock for their first closing and when an agent they sponsored closed a first deal AG9. eXp spent no cash on recruiting; its agents recruited, paid from commissions not yet earned AG9.
The choice made growth fast and cheap. In 2018 eXp went from just over 6,000 agents in January to 11,000 in May, the month it listed on Nasdaq AG9. Sanford saw a race for agent count and did not claim to attract only the best: "We are like everyone else in the industry," he said AG9. A sponsor was paid for any recruit who met a transaction threshold, so the plan rewarded numbers of agents, not the size of one agent's client list AG1. Recruiting paid off only if the added agents produced and stayed, and the payoff went to a few: eXp's income disclosure shows a median revenue-share payment of zero AG3.
Rivals Compass did the reverse: after its rentals business failed it hired sales agents whose clients followed them by name, starting with Leonard Steinberg from Douglas Elliman in 2014, and later ran recruiting through an enterprise sales team CPX-13 CO2.
Step 2 of 5 · 2018–23
Low overhead instead of a war chest
The office choice dates from the founding; it became eXp's answer once Compass began spending venture money on agents in 2018. eXp had no leases, office insurance, utilities, office salaries or maintenance to pay AG9. Training, agent support and meetings ran online, from 2024 in FrameVR, a web-based 3D workspace AG1. The savings went to agents as a lower price. eXp took 20% of each commission until an agent had paid it $16,000 in a year, plus a small transaction fee, after which the agent kept 100% AG9.
The price was funded from commissions, not investors. Sanford accepted falling margins to build the agent base and pointed out that, unlike Compass with its venture capital, eXp was cash-flow positive AG9. That kept eXp solvent but capped what it could offer any one agent: a top producer got the same capped terms as everyone else, while Compass could bid more for the agents it most wanted. In the 2023 downturn Mike DelPrete found that low-fee brokerages, with "significantly lower fixed costs", were operating much more profitably than legacy firms, yet Compass kept its revenue lead and returned to agent growth AG10.
Rivals Compass raised more than $1.1 billion by 2019 and spent it on splits near 90/10, bonuses, marketing funds and $70 million of agent equity, clawed back in full from agents who left within two or three years CPX-10 CPX-13 CMX-20. Realogy sued it in 2019 for overpaying agents with investor money CPX-2.
Step 3 of 5 · 2022–25
Kept agents with pay, not software
When Compass ended cash and stock sign-on bonuses in August 2022 and leaned on its agent software instead, eXp answered with more of its own currency CMX-19. In 2024 it added the ICON Incentive Program and a revenue-share capping incentive, and launched REVenue Share 2.0, which let agents draw revenue-share payments instantly for a small fee; its filing says the programs were meant to hold agents through a market contraction and rising attrition AG1. The rest was support, not a proprietary system: FrameVR, multilingual agent care and online courses AG1.
Pay kept the door open in both directions. eXp's agent count fell 5% in 2024, from 87,515 to 82,980, and was still 5% lower a year later in mid-2025 AG1 CMX-17. eXp reports attrition rather than a retention rate CMX-16. The same portability brought teams over from Compass. In December 2024 Kris Caldwell moved his 30-agent, $200 million Colorado team, citing tools, training and "revenue-sharing opportunities" AG11. In 2025 the Denman Group, first in Massachusetts by volume, followed for branding freedom, training and revenue share CMX-4. Agents carried their clients either way, and neither brokerage held them with software.
Rivals Compass reported quarterly retention of its principal agents near 97% after the bonuses ended and recruited more than 2,000 agents without them by early 2024; in its own survey more than 80% of recruits named the platform as the main reason CMX-19 CMX-18.
Step 4 of 5 · 2018–26
Grew only by recruiting until 2026
This step spans the years of steps 2 and 3 because Compass bought brokerages with the same capital it used to recruit. eXp grew one agent at a time through sponsorship, paying recruiters in revenue share and stock rather than buying firms AG9 AG1. Compass took about half of the 8,000 agents it added in 2018 and early 2019 from brokerages it bought, gaining a market's agents, offices and local brand at once, at an estimated $56,000 per agent CPX-10. Sponsorship could not add a market's leading firm overnight.
eXp changed course only in 2026. In May, four months after Compass closed its purchase of Anywhere Real Estate, it bought NextHome, a national franchise, and in June it renamed the parent AGNT, a holding company for eXp Realty, NextHome, FrameVR.io and SUCCESS Enterprises AG8 AG2. Its agent count rose in the first half of 2026 mainly because of the NextHome agents AG8. The parent now includes a franchise model, so its results after mid-2026 no longer measure the virtual brokerage alone AG8 AG2.
Rivals Compass bought Pacific Union in 2018, the Christie's International Real Estate brand in 2025 and Anywhere, formerly Realogy, in January 2026, going from 36,990 agents to 84,187 brokerage agents in three months CPX-13 CO1 CPX-8. eXp Realty's CEO Leo Pareja answered that scale alone does not guarantee success CPX-5.
Step 5 of 5 · 2025–
More agents, less revenue
The agent count that sponsorship built in step 1 did not become a revenue lead. eXp ended 2025 with 83,060 agents, 60 more than a year earlier after heavy attrition, and $4.77 billion of revenue, up 4%, with a net loss of $22.7 million CPX-12. Compass, with 36,990 agents before Anywhere, reported $7.0 billion CPX-8 CO1. Both figures are gross commissions, much of them paid on to agents, so the gap measures how much business each agent brought in: what Compass recruited for and eXp's plan did not select on.
The low-cost model still works as a business. In the second quarter of 2026 eXp's cost per transaction fell 15% while its transactions rose 12%, helped by lower staff and marketing costs AG8. Agent satisfaction, measured by eXp's own agent Net Promoter Score, fell to 69 from 77 a year earlier AG8. eXp remains a large, low-cost brokerage with more than 80,000 agents, now one brand inside a multi-model parent CPX-12 AG2. It lost the contest to be the largest by business to the company that paid for productive agents.
Rivals Compass became the largest U.S. brokerage, with about 84,000 brokerage agents after Anywhere and $4.3 billion of revenue in the second quarter of 2026 alone CPX-8 CPX-7.
Key dates
- 2009A brokerage without offices
- 2018-0511,000 agents Up from 6,000-plus in January AG9
- 2018-05Nasdaq listing; agents offered stock and revenue share
- 2019-05Compass passes $1.1B of venture capital CPX-10
- 2022-08Compass ends sign-on bonuses CMX-19
- 2023Low-fee brokerages more profitable in the downturn
- 2023-1287,515 agents Year end AG1
- 2024New revenue-share programs; move to FrameVR
- 2024-1282,980 agents Year end, down 5% AG1
- 2024-12Caldwell's 30-agent team leaves Compass for eXp
- 2025-0682,704 agents Down 5% from a year earlier CMX-17
- 2025-10Denman Group leaves Compass for eXp CMX-4
- 2025-1283,060 agents Year end, up 60 from 2024 CPX-12
- 2025-12$4.77B revenue Full year, +4%; net loss of $22.7M CPX-12
- 2026-01Compass closes its purchase of Anywhere CPX-5
- 2026-05NextHome franchise acquired AG8
- 2026-06Parent renamed AGNT
- 2026-09Income disclosure: median revenue share zero
Sources
Oldest first.
- AG9 Agent-owned brokerage profile. Founder interview
- CPX-10 How Has Compass Grown So Fast? A Look At The Numbers. Outside analysis
- AG6 Can eXp surge in South Florida?. Reporting / participant interviews
- CPX-2 Realogy suing Compass for unfair business practices, illegal schemes. Trade report (rival's complaint)
- CMX-20 When Compass comes clawing: How the firm's contracts lock agents in. Trade report with agent accounts (WebFetch rendering)
- CPX-13 Inside Compass's colorful past and publicly traded future. Trade report with participant quotes
- CO2 Compass Form S-1. Registration statement
- AG10 Industry Evolution Continues During a Receding Tide. Outside analysis
- CMX-19 Compass Q4 2023 Earnings Call Transcript. Earnings-call transcript (WebFetch rendering)
- AG11 Kris Caldwell and $200 Million Mega Team Join eXp Realty. Primary participant record
- AG1 2024 Form 10-K. SEC filing
- CMX-17 eXp improves agent count after a year marked by attrition. Trade report (earnings call; WebFetch rendering)
- CMX-4 Top Massachusetts mega team leaves Compass for eXp. Trade report with participant quotes (WebFetch rendering)
- CMX-16 eXp Digs At Compass During Q3 Earnings As Agent Retention Soars. Trade report (earnings call; WebFetch rendering)
- CPX-5 What Reffkin told agents after Compass-Anywhere deal closed. Founder letter (trade report)
- CPX-12 Revenue inches up as eXp focuses on efficiency, agent retention. Trade report (earnings call)
- CMX-18 Compass, Inc. Reports Record Fourth Quarter and Full-Year 2025 Results. Company release (WebFetch rendering)
- CO1 Compass 2025 Form 10-K. Annual report
- CPX-8 Compass Focus on Productive Agents Helped it Outpace the Market. Trade report (earnings call)
- AG2 Transformation to AGNT, Inc.. Primary company record
- AG8 AGNT Q2 2026 Form 10-Q. SEC filing
- CPX-7 Compass, Inc. Reports Record Second Quarter 2026 Results. Company release
- AG3 eXp Realty income disclosure. Current offer / disclosure
- AG4 Revenue share general Q&A. Current documentation
- AG5 CORE team add-on. Current documentation