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Trulia

Trulia built the better search for people already shopping, but every portal carried the same listings, so once Zillow's free home values and press-built brand drew the larger audience, the contest turned into a marketing war Trulia could not fund, and it sold.

Why Trulia lost to Zillow

  1. 1 · 2005–08Map search for people already shoppingListings indexed from broker sites onto maps in 2005; Flint's users were transactional, not checking home values.Aggregator Strategy
  2. 2 · 2006–11An audience from shared listings, not a brandAgents syndicated listings to every portal; Trulia led on page views but trailed Zillow's 16.8M monthly visitors in 2011.User-Generated Content
  3. 3 · 2008–11Sold to brokers, then agents, a year behindFranchisors and large brokers cancelled in the 2008 crash; Trulia turned to individual agents in 2009.Cross-Subsidy
  4. 4 · 2012–14Outspent in a marketing war, then agreed to sellAn IPO instead of Zillow's 2011 and 2012 offers; $45M against $65M of 2014 advertising; 27.4M against 46.0M visitors.
  5. 5 · 2015–A second brand inside Zillow GroupSold for $2.5B in stock in 2015; from September agents bought one placement across both sites.

Versus Zillow: Zillow gave every owner a reason to visit, the value of their own home, and built a brand people typed in directly with virtually no advertising ZI2. Trulia served people already shopping, with the same listings every portal carried, so its audience had to be won again with marketing, and in 2015 it sold to Zillow ZLX-2 TR3.

Arena: Market Conditions Before Trulia

People looking to buy or rent a home · 2005 · United States

Scattered supplyInformation asymmetry

In 2005 an American looking for a home to buy or rent found listings spread across thousands of broker and agent websites, local databases and newspaper advertising, and no common feed gathered them in one place ZLX-2 TR1. Each site showed its own offices' homes, so comparing houses across a town meant visiting many sites, and few said much about the neighborhood around a house. Agents held much of the practical knowledge needed to move from browsing to a purchase. One buyer from 2004 remembers the process as stressful, confusing and messy TR4. The listings were public, but the work of gathering and comparing them fell on the buyer.

How each step happened

Step 2 of 5 · 2006–11

An audience from shared listings, not a brand

Trulia solved its supply problem in a way that handed the same supply to every rival. As traffic grew, agents began sending listings directly, and Trulia wrote an XML feed standard that let them send listings from their own websites ZLX-2. Competitors adopted similar standards, and listing syndication became normal in real estate ZLX-2. Flint says agents had every reason to send their listings through every channel, so listings could not set Trulia apart ZLX-2.

Trulia grew its audience without marketing spend, through listing pages and a community of users answering each other's questions ZLX-2 TR2. In 2008 it built the first national real estate app for the iPhone, which put listings in buyers' hands while they toured neighborhoods TR4. By March 2011 Trulia was profitable with about 250 employees and led Zillow on page views, which Flint called "the monetizable unit"; Zillow had more people, 16.8 million unique visitors the month before TR2. Flint said it was "just a question of time before we overtake them" TR2. Page views came from people already searching; Trulia gave no one else a reason to come back by name, and the gap in people widened (step 4).

Rivals Zillow built its brand in the press, feeding local housing data to newspapers; in March 2011 more than two-thirds of its traffic was direct, and it had grown to 19.4 million monthly users "with virtually no advertising expense to date" ZLX-1 ZI2.

User-Generated Content

Step 3 of 5 · 2008–11

Sold to brokers, then agents, a year behind

While that audience grew, the answer to who would pay for it changed in 2008. Consumer search stayed free, and Trulia sold advertising and leads to real estate professionals TR2. It sold first to large franchisors and brokers. In the 2008 financial crisis they cancelled their contracts, and Trulia's revenue stayed flat that year while it changed how it made money ZLX-2. In 2009 it began selling to individual agents, who had a direct reason to pay for buyers in their own area ZLX-2.

The change worked. Transactional users made each inquiry valuable to an agent, and by 2011 Trulia was profitable and opening a sales office in Denver expected to pass 100 staff that year TR2. It also meant Trulia reached individual agents a year after Zillow did, selling them the same thing: a place beside listings that every portal carried. Rascoff's view was that agents' advertising budgets follow the audience ZLX-4, so the portal with more visitors made the stronger pitch.

Rivals Zillow launched Premier Agent subscriptions for local agents in October 2008 and grew them from 26 at the end of that year to 8,102 at the end of 2010 ZI2.

Cross-Subsidy

Step 4 of 5 · 2012–14

Outspent in a marketing war, then agreed to sell

Independence, then a marketing war

Trulia chose to stay independent. Zillow proposed combining in late 2011 and again in August 2012; Trulia declined, expecting more value from growing alone and from its own IPO, which came in 2012 at a valuation of about $500 million GFA-4 ZLX-2. In 2013 it bought Market Leader, software for real estate professionals, to sell agents more than advertising; Rascoff argued that a company integrating a large acquisition is not innovating ZLX-4.

By then both sites showed the same listings, so more visitors had to be bought ZLX-2. Zillow doubled its advertising to about $40 million in 2013 and planned $65 million for 2014; Trulia planned $45 million and presented its marketing as the more authentic approach ZLX-8. Flint later said the contest stopped being about product and became a marketing battle ZLX-9. In June 2014 comScore counted 27.4 million unique visitors to Trulia against 46.0 million to Zillow ZLX-7. The larger audience earned more from agents for the next campaign.

Selling to the rival

Trulia's board had set up a committee to weigh a sale in November 2013 GFA-4. When Barton proposed again in June 2014, the board cited growing competition and the marketing and product costs of scaling alone, and decided not to approach other buyers GFA-4. The deal was announced on July 28, 2014 TR3. Flint says both companies knew the market was hard to defend because agents listed everywhere, so the merger was a drive for scale ZLX-2.

Rivals Zillow outspent Trulia and then paid for its audience rather than keep fighting for it; Rascoff said Zillow chose Trulia over Realtor.com because Trulia's brand was still growing ZLX-8 GFA-5.

Step 5 of 5 · 2015–

A second brand inside Zillow Group

The sale closed in February 2015. It was paid in stock, so its value moved from $3.5 billion at announcement to $2.5 billion at close, and Trulia's holders owned about a third of the combined company ZLX-5 TR3. Zillow Group kept Trulia as a consumer brand, with former chief operating officer Paul Levine as its president, and cut about 350 overlapping sales and administrative positions TR3. From September 2015 an agent bought one Premier Agent placement and appeared on both sites ZLX-10. About a third of Trulia's agent customers had not advertised on Zillow, and they now had one relationship instead of two ZLX-9.

The sale was a large outcome for Trulia's founders and investors and ended the independent contest. It follows from step 1. Trulia built its search for people already shopping, over listings that every portal carried within a few years. Zillow's reason to visit, the value of any home, was its own, and the audience built on it paid for the marketing war Trulia lost. Trulia continues as one of Zillow Group's home search brands.

Rivals Zillow kept its lead after the merger: in 2025 roughly 80% of its traffic came directly to its apps and sites, after CoStar outspent it about four to one on Homes.com advertising in 2023 without taking that lead ZI10 ZLX-11.

Key dates

  1. 2005Map search over listings indexed from broker sites
  2. 2006-02Zillow launches with values on about 40 million homes ZI2
  3. 2007Agents syndicate listings to every portal ZLX-2
  4. 2008First national real estate iPhone app
  5. 2008Broker contracts cancelled; revenue flat ZLX-2
  6. 2008-10Zillow launches Premier Agent ZI2
  7. 2009Selling to individual agents ZLX-2
  8. 2011-03Profitable About 250 employees; Zillow had 16.8 million monthly visitors TR2
  9. 2012Ends talks on Zillow's late-2011 merger approach GFA-4
  10. 2012IPO at about $500M Valuation at listing ZLX-2
  11. 2012-08Zillow's second approach ends GFA-4
  12. 2013Buys Market Leader, agent software ZLX-4
  13. 2014Plans $45M of advertising; Zillow $65M ZLX-8
  14. 2014-0627.4M unique visitors comScore, June; Zillow 46.0M ZLX-7
  15. 2014-07Agrees to be acquired by Zillow ZLX-5 GFA-4
  16. 2015-02$2.5B in stock Acquisition by Zillow completes TR3
  17. 2015-09One Premier Agent buy across Zillow and Trulia ZLX-10

Sources

Oldest first.

  1. TR2 Trulia CEO Pete Flint on Zillow. GeekWire · 2011-03-24 Founder interview
  2. ZI2 Zillow 2011 IPO S-1. Zillow / SEC · 2011-04-18 IPO filing
  3. ZLX-4 An Interview With Zillow CEO Spencer Rascoff. The Motley Fool · 2013-07-16 Executive interview
  4. ZLX-8 Zillow vs. Trulia: Get ready for an advertising war of epic proportions. GeekWire · 2014-02-14 Trade report
  5. ZLX-5 Zillow to acquire Trulia (Exhibit 99.1). Zillow, Inc. / SEC · 2014-07-28 Filing
  6. ZLX-7 ComScore data show potential for combined Zillow, Trulia to dominate. Inman · 2014-07-29 Trade report
  7. GFA-5 Zillow considered buying Realtor.com, but wanted Trulia because they're a brand on the 'ascendancy'. GeekWire · 2014-10-03 News article
  8. GFA-4 Definitive joint proxy statement/prospectus (DEFM14A): Background of the Mergers. Trulia, Inc. / SEC EDGAR · 2014-11 Regulatory filing
  9. TR3 Zillow completes acquisition of Trulia. Zillow Group · 2015-02-17 Acquisition announcement
  10. ZLX-10 Zillow completes Trulia integration; begins universal ad sales to agents. HousingWire · 2015-09-09 Trade report
  11. ZLX-2 The NFX of Trulia: Building a $3.5 Billion Marketplace. NFX · 2018 Founder essay
  12. TR1 From idea to IPO: building Trulia. NFX / Pete Flint · 2023 Founder retrospective
  13. ZLX-11 The Portal Traffic Wars & The Mother of All Metrics. Mike DelPrete · 2024-02-29 Analyst research
  14. ZLX-1 How Rich Barton Built Expedia and Zillow from $0 to $35B (#806), transcript. The Tim Ferriss Show · 2025-04-19 Podcast transcript
  15. ZLX-9 When giants buy giants: How acquiring top rival changed Zillow. Real Estate News · 2025-10-28 Trade report with participant interviews
  16. ZI10 Q4 2025 shareholder letter. Zillow Group · 2026-02-10 Issuer results
  17. TR4 A look back at Trulia's first ten years. Trulia · Undated Early employee retrospective