SC

Strategy Canon

Fiserv: sourced choices

20 product and go-to-market choices, oldest first. Back to the case study

  1. 2019Product · Account processing Fiserv supplied account-processing systems to financial institutions. FI1
  2. 2019Product · Bill payment Fiserv offered electronic bill payment and presentment. FI1
  3. 2019Product · Digital banking Fiserv supplied internet and mobile banking software. FI1
  4. 2019Product · Card processing Fiserv processed debit and credit card activity. FI1
  5. 2019Go_To_Market · Institution sales Fiserv sold processing services directly to financial institutions. FI1
  6. 2019Go_To_Market · Contracts Account and transaction processing were sold under multiyear agreements. FI1
  7. 2019Go_To_Market · Bank channel Merchant services reached businesses through financial-institution relationships. FI1
  8. 2019-07-29Product · Merchant acquiring The First Data acquisition added merchant-acquiring operations. FI1
  9. 2019-07-29Product · Point of sale The acquired portfolio included Clover’s cloud-based point-of-sale system. FI1
  10. 2019-07-29Go_To_Market · Acquisition Fiserv completed its purchase of First Data. FI1
  11. 2025Product · Merchant software Clover combined business management and payment acceptance. FI2
  12. 2025Product · Capital Clover Capital offered merchant cash advances. FI2
  13. 2025Product · Enterprise payments Fiserv supplied enterprise merchant processing through Carat. FI2
  14. 2025Product · Implementation Fiserv performed customer conversions and implementation work. FI2
  15. 2025Go_To_Market · Resellers Independent sales organizations and other partners distributed merchant services. FI2
  16. 2025Go_To_Market · Partner economics Fiserv paid commissions and residual payments in acquiring distribution. FI2
  17. 2025Go_To_Market · Pricing Processing revenue included account- and transaction-based fees. FI2
  18. 2025Go_To_Market · Expansion Fiserv offered additional services across existing client relationships. FI2
  19. 2025Go_To_Market · Reset Fiserv initiated the One Fiserv transformation program. FI2
  20. 2026-08-06Go_To_Market · Reinvestment Fiserv’s reset continued while second-quarter organic revenue declined. FI4